Workforce Australia

Workforce Australia2026-10-15T13:20:46+10:00

WHAT IS WORKFORCE AUSTRALIA

Ready to work? Let’s take the next step together.

Looking for work can feel daunting, especially when you’re building a new life in an unfamiliar place. As a specialist Workforce Australia provider supporting people from refugee backgrounds, we understand the journey you’re on. We help you move forward with practical support, real opportunities, and someone in your corner the whole way.

WHAT IS IT

Support to prepare for work and find employment.

Through Workforce Australia, we can help with:

  • Job search guidance — finding and applying for the right jobs
  • Interview preparation — feeling ready and confident
  • Training and skills development — including courses and programs like SEE (Skills for Education and Employment) and SEA (Self-Employment Assistance)
  • Licensing and tickets — such as a forklift licence or White Card
  • Work-ready essentials — help with the costs of uniforms and PPE, like work boots
  • Relocation assistance — support to move for the right opportunity
  • Connections to local employers — introductions to businesses that are hiring
  • Support once you start work — we stay with you after day one

Depending on your circumstances, you may receive support through Workforce Australia Online or through a local provider like Workspace.

WE’RE HERE TO HELP

How we can support you.

Finding work is a journey, and you don’t have to do it alone. Our team is here to support you along the way.

Start with a conversation
We take the time to understand your strengths, interests and the kind of work you’d like to do.

Create a plan together
Together we build a clear plan that helps you move toward employment.

Build confidence and skills
From interview preparation to workplace skills, we help you feel ready for work.

Connect with employers
Through our local employer network across North-East Melbourne, we help connect you with job opportunities.

Start your new role
When you secure a job, we help you prepare for your first days at work. This can include support with work clothing, PPE and other practical needs.

Ongoing support
Once you start work, we stay connected with you and your employer to help things go well.

IS IT FOR ME?

Am I eligible for Workforce Australia?

You may be referred to Workforce Australia if you are looking for work and receive certain income support payments through Services Australia.

Some people manage their job search online, while others are connected with a local provider for additional support.

Not sure if you’re eligible?

Call 1300 194 240 and speak with our Workspace team today. We’re here to help you understand your options and take the next step toward work.

Frequently Asked Questions

What is Workforce Australia?2026-07-16T13:16:03+10:00

Workforce Australia is the Australian Government’s employment service for people looking for work. We’re a specialist provider, supporting people from refugee backgrounds to find work and build a future in Australia.

Who do you support?2026-07-16T14:05:47+10:00

We work with people from refugee backgrounds who are settling into life in Australia and looking for work. We understand the journey you’re on, and we’re here to make finding a job easier.

Do I need to speak English well?2026-07-16T14:06:15+10:00

No. We’ll support you at a pace that suits you, and we can arrange an interpreter so you feel comfortable and understood. Building your English and work skills can be part of the support too.

What kind of help can I get?2026-07-16T14:06:39+10:00

Lots. This can include job search guidance, interview preparation, training and courses, help getting licences and tickets (like a forklift licence or White Card), work-ready essentials such as uniforms and work boots, relocation assistance, connections to local employers, and support once you start work.

How much does it cost?2026-07-16T14:08:01+10:00

Nothing. Our support through Workforce Australia is free.

Will you understand my situation?2026-07-16T14:11:55+10:00

Supporting people from refugee backgrounds is what we specialise in, so we understand the challenges of building a new life in a new country, and we’ll meet you with patience and respect.

How do I get started?2026-07-16T14:12:20+10:00

Just reach out for a friendly, no-pressure chat. We’ll get to know you and guide you through what happens next, including whether you access support online or through our team.

Ready to get started?

We’re here with real, ongoing support that helps you build confidence and keep moving toward your goals.

Workspace acknowledges the Australian Aboriginal and Torres Strait Islander people as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work.

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