Inclusive Employment Australia

Inclusive Employment Australia2026-10-15T13:09:39+10:00

INCLUSIVE EMPLOYMENT AUSTRALIA

We help you find your place at work.

If you’re living with disability, injury or a health condition and want to work, we’ll get to know your goals and support you at your own pace.

WHAT’S DIFFERENT


Designed around you, delivered by people who get it
.

Inclusive Employment Australia (IEA) is the Australian Government’s disability employment program, and Workspace by Echo is a proud provider.

Through IEA, we get to know your goals, build your confidence and skills, connect you with employers who value your strengths, and support you throughout your employment — for as long as you need it, with no fixed time limit.

Personalised, one-on-one support.
We recognise your unique goals, strengths and abilities. No two people are the same, and neither is our support.

No time limits.
Our support continues for as long as you need it, including after you start work.

Flexible support that adapts to you.
Life changes. Our support changes with it, giving you the right kind of help at the right time.

Skills and wellbeing support.
We help you build confidence, independence and work readiness in a way that feels manageable.

Practical workplace assistance.
We help you feel secure, capable and supported once you are in a role.

Strong connections.
Our relationships with local employers open real doors to work that fits your life.

HOW WE DO THINGS

The Workspace Way.

A job is never just a job to us. This is what you can count on, every time you work with our team of Career Advisors.

01

We start with you

Before we talk about jobs, we get to know you, your goals, your strengths, what a good day looks like. Everything we do is built around that.

02

We see strengths, not limits

Disability, injury or a health condition is one part of your story, never the whole story. We focus on what you can do and what you want to do next.

03

We stay for the long haul

We don’t disappear once you’ve started a job. We’re beside you through the wobbly first weeks and well beyond, for as long as you need us.

04

We find the right fit

We look for work that genuinely fits your life, because that’s the work that lasts.

05

We do it together

The best outcomes happen when everyone pulls in the same direction, you, your supports, your community and your employer, alongside us.

IS IT FOR ME?

Am I eligible for Inclusive Employment Australia?

You may be eligible for Inclusive Employment Australia (IEA) if you are looking for work and:

  • live with a disability, injury or health condition
  • aged 14 years or older and under Age Pension age
  • an Australian resident or hold an eligible visa
  • able to work less than 30 hours per week

Not sure if you’re eligible?

You don’t have to work that out on your own, that’s exactly what we’re here for. Have a chat with our team and we’ll help you understand your options and what happens next.

LOOKING FOR SOMETHING DIFFERENT?

Already with another provider?

You can change your Inclusive Employment Australia provider at any time, as many times as you like, no questions asked.
If you’re with another provider but feel you need something different, moving to Workspace by Echo is simple, and we’ll help you through it.

People often switch when they want more personalised support, stronger employer connections, or a team that really gets their goals. Whatever your reason, we’re here to help.

How to switch providers

There are two easy ways to start, then we take care of the rest.

  1. Choose how to switch
    Online, through your Workforce Australia account (under “Your provider and support”), or by phone, on the National Customer Service Line: 1800 805 260.
  2. Ask for Workspace by Echo
    Select or request Workspace by Echo as your new Inclusive Employment Australia provider.
  3. We’ll take it from here
    Once your transfer is complete, we’ll get in touch to arrange a time to meet and start supporting your pathway to work.

Frequently Asked Questions

What is Inclusive Employment Australia?2026-07-16T13:08:03+10:00

Inclusive Employment Australia is the Australian Government’s disability employment program, which replaced Disability Employment Services in November 2025. It helps people with disability, injury or a health condition prepare for, find and keep a job. As a proud IEA provider, we deliver that support with you.

Is it right for me?2026-07-16T13:08:54+10:00

IEA may suit you if you’re living with disability, injury or a health condition and want support to find or keep work. Not sure if you’re eligible? You don’t need to work that out first, just get in touch and we’ll help you understand your options.

How much does it cost?2026-07-16T13:12:11+10:00

Nothing. IEA support is free, funded by the Australian Government.

Do I need to be getting a Centrelink payment?2026-07-16T13:12:30+10:00

No. You don’t need to be receiving an income support payment to take part in Inclusive Employment Australia.

How do I join?2026-07-16T13:12:57+10:00

Most people are referred through Services Australia (Centrelink), but you can also get in touch with us directly and we’ll guide you through it. Either way, we’ll make the first step easy.

Can I choose or change my provider?2026-07-16T13:13:19+10:00

Yes. You can choose your provider, and change it at any time, as many times as you like, no questions asked. You can request the change online through your Workforce Australia account, or by calling the National Customer Service Line on 1800 805 260.

Is there a time limit?2026-07-16T13:13:47+10:00

No. Unlike the old program, there’s no two-year limit, so we can support you for as long as you need.

Support you can rely on.

We’re here with real, ongoing support that helps you build confidence and keep moving toward your goals.

Workspace acknowledges the Australian Aboriginal and Torres Strait Islander people as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work.

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